Gravie’s new pain assessment tool offers personalized care recommendations for members

Every Body Hurts. At least 1 in 5 Americans live with chronic pain, which costs the US healthcare system a total of more than $380 billion every year. It’s a huge strain on an already complex and fragmented healthcare system, and a big part of the problem is trying to understand what medical resources are appropriate for specific conditions, when to use them, and how health benefits fit into the equation.

Gravie’s new musculoskeletal (MSK) pain assessment quiz helps bridge a critical gap between providers, members and their health plan – connecting members with the right resources and a care plan that aligns with their needs and goals. The interactive tool goes beyond asking members to rate their pain level from 1-10” and instead gets specific about what hurts, when and why. The quiz is quick, easy and engaging, and  only takes a couple minutes for members to answer the questions. After interpreting a member’s responses, the free tool provides members with a unique pain profile that includes guidance and tailored recommendations based on their inputs. The results also:

• Help members identify why their pain may be worse at certain times of day
• Help members find in-network providers, regardless of whether they’ve seen a health professional about their pain or not
• Determine if the member would benefit from working with our specialized care team
• Recommend virtual health and wellness services included in their plan that are best suited for specific pain severity and type, such as digital physical therapy from Sword Thrive
• Offer educational and lifestyle recommendations to manage and alleviate pain in specific areas
• And so much more!

The growing epidemic of MSK-related issues continues to put pressure on an already strained healthcare system. Exacerbated by long waiting periods for MSK care, and by some patients opting to delay care due to cost – or because they don’t know where to turn for help –  the result is greater pain, greater costs and greater risk to the member for further MSK-related complications, 

For these reasons – and because many MSK conditions that cause chronic pain are often treatable – Gravie has invested in several resources to help our members wherever they are in their health journey. This includes our virtual MSK benefit which provides no-cost access to digital physical therapy solution, a dedicated care navigation team who can provide more tailored support for members at risk of surgery, and a plan design that offers zero copays or deductibles for in-network physical therapy through our flagship product, Comfort®. Now, our pain assessment tool is just one more way we’re clearing the path for members to get the pain relief they need. 

Brokers, please contact us to learn more about how Gravie is creating health benefits everyone can love. And if you’re an employer, you can reach out to your account manager to learn more about this new tool.